This Month in the Mastermind, we’re diving deeper into relationships, how we respond to conflict, and exploring a supportive framework for navigating difficult conversations — the kinds of conversations that, when approached well, can build bridges instead of walls.
At the heart of how we show up, we’re guided by the Three Gs:
🌟 Genuine – Authentic, real, and true to ourselves.
🌟 Gallant – Brave and courageous even when it feels hard.
🌟 Gracious – Kind, giving, and open-hearted, especially when tensions rise.
Sometimes, having a simple framework can give us the strength to move through tough conversations with confidence. Here’s a supportive approach to help: The 4 D’s of a Difficult Conversation (Inspired by PegStaff.com)
🔍 Discover – Seek to understand the root cause of the issue before stepping into the conversation. Be curious rather than assuming.
📝 Define – Speak clearly about the problem, not the person. Focus on what’s happening, not who’s to blame.
🗣️ Discuss – Conversations are two-way streets. Create space to truly hear and consider the other person’s perspective.
🤝 Decide – Even if you don’t fully agree, work towards a resolution or at least the next steps, together.
Problem Ownership – Who Has the Problem?
Understanding who “owns” the problem is key to approaching the conversation constructively:
👉 When the other person is unhappy first, use “You” messages to acknowledge their feelings.
👉 When you are unhappy first, use “I” messages to express your needs and feelings.
✨ Talk about yourself — your experiences, your feelings, and what you need.
✨ Be clear about what you want to achieve so that behavior can change, your self-esteem and theirs is preserved, and the relationship can grow stronger rather than suffer harm.
✨ “I” statements avoid blame, defensiveness, and negativity, and they open the door to more meaningful, productive discussion.
💬 Choose to own the problem — step into it bravely and with intention.
Loving Reminders as You Prepare:
💬 Reflect first: What do I want to say? How do I want to say it?
🧠 Stay grounded in facts, not personal opinions or assumptions.
💖 Respect the other person’s feelings. Ask: “How do you feel about this?”
👂 Listen actively, empathetically, and stay open-minded.
🌈 Acknowledge that different perspectives can be equally valid.
🤲 Be willing to compromise when necessary.
🛠️ Focus on problem-solving — aiming for sustainable, win-win solutions.
🛑 If things become too heated, allow yourself to walk away respectfully and revisit the conversation later.
🎁 Practice Generosity — Extend the most generous interpretation to others’ words, intentions, and actions.
💡 Refocus on solutions, using a No Blame and No Name-Calling approach.
Final Thought:
Through practicing and growing our communication skills — and deepening our awareness of how we can more effectively respond to conflict — we can become more confident and accomplished in having difficult conversations while preserving and even strengthening our relationships.
Each conversation is an opportunity for growth and an invitation to show up as Genuine, Gallant, and Gracious,
Ready to Get Better at Difficult Conversations?
Conflict resolution and navigating tough conversations are life skills we all need—and can grow. If this resonates with you and you’re curious about how the Mastermind experience can help you build confidence, communication tools, and courageous clarity, get in touch—I’d love to chat.
✨ Our next groups begin in July, and it’s the perfect time to step into a powerful circle of women who are growing, learning, and leading with purpose.
Let’s talk about what’s possible for you.